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FAQ – EQC Tasheel, Visa, DED & Emirates ID Services

TASHEEL / MOHRE SERVICES

What Tasheel services does EQC provide?

EQC processes all MOHRE labour services, including work permits, labour contracts, quota requests, labour file updates, company establishment services, WPS, labour insurance, and general MOHRE transactions.

What documents are required for a new work permit?

You usually need:
• Valid trade license
• Establishment card
• Employee passport copy
• Employee photo
• Education certificate (if required)
Additional requirements may apply depending on profession and nationality.

How do companies authorize Tasheel transactions now that e-signature cards are discontinued?

The Ministry has replaced e-signature cards.
All approvals must now be done through the MOHRE App > Digital Authorizations.
Authorized signatories must approve each transaction inside the app before it is processed.

How long does it take to issue a new work permit?

Typing is same-day.
MOHRE approval usually takes a few working days depending on the company and employee profile.

Can I transfer my work permit to a new company?

Yes — transfers are allowed if your current permit is cancelled or transferred properly, and if MOHRE conditions are met.

Can EQC correct mistakes in my labour contract or MOHRE file?

Yes. We assist with data modification requests such as name correction, passport number changes, profession updates, and other MOHRE modifications.

Does EQC help with labour complaints?

Yes — we help you file and submit MOHRE labour complaints, and guide you through the official process.

VISA & RESIDENCY SERVICES

What types of visas do you process?

We process employment visas, family visas, investor/partner visas, visa renewals, cancellations, status changes, entry permits, medical typing, and Emirates ID typing.

What is the procedure for a new employment visa?

The process includes:

  1. Entry permit

  2. Status change

  3. Visa medical test

  4. Emirates ID typing

  5. Residency issuance
    We assist with every step.

Can EQC help with family visas?

Yes — including spouse, children, and parent visas. We handle new visas, renewals, cancellations, Emirates ID typing, and medical typing.

What documents are required for family visas?

• Sponsor’s passport, visa, Emirates ID
• Salary certificate or labour contract
• Ejari/tenancy contract
• Marriage/birth certificates
• Dependent passport copies
Requirements may differ based on nationality and case.

Do I still need passport stamping?

Most UAE visas are now digital. You still need to complete medical and Emirates ID procedures.

Can I keep my family’s visas active while changing jobs?

Usually yes, but you must follow proper procedures to prevent cancellation. We can check based on your case.

How long does visa processing take?

Typing is immediate.
Government approvals range from a few days to a few weeks depending on the application.

DED / DET BUSINESS SERVICES

Do you assist with Dubai trade licenses?

Yes — we handle new trade licenses, renewals, modifications, cancellations, and trade name reservations.

Can you support new company formations?

Yes. We assist with mainland business setup, MOA typing, initial approvals, license issuance, and ongoing PRO support.

What documents are needed for a new trade license?

• Passport copies of partners
• Proposed trade name
• Chosen business activities
• Initial approval documents
Requirements depend on activity type.

Can you modify or update an existing trade license?

Yes — we can change partners, update activities, modify locations, adjust license details, and more.

Do you handle establishment card and MOHRE file opening?

Yes — we process establishment cards, open MOHRE labour files, and guide companies through required setup steps.

Do you provide PRO services?

Yes — we offer full PRO support, including labour and immigration services, renewals, employee onboarding, and government liaison.

EMIRATES ID SERVICES

What Emirates ID services does EQC offer?

We handle new Emirates ID applications, renewals, replacements, and corrections (name, DOB, passport number, etc.).

Is Emirates ID linked to the visa process?

Yes. Biometrics and Emirates ID issuance are required for residency visas and renewals.

Where do I complete the Emirates ID biometrics?

Biometrics must be done at an ICP-approved Emirates ID center. We will guide you to the nearest one.

What documents are needed for Emirates ID?

• Passport copy
• Visa or entry permit
• Photo (if required)
• Old Emirates ID (for renewals and corrections)

Can you fix errors on my Emirates ID?

Yes — we process ICP data modification for name corrections, date changes, passport updates, and more.

What if my Emirates ID is lost?

We can submit a replacement application immediately. You’ll need your passport and visa copy.